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                                                        FAQ

New User Guide

 1.How Do I Make An Order?

    * Register with us for free coupon.
 
    * Log in your account.
  
    * Browse products, And if you wish to buy them, type a number in the quantity box and click "Add to cart". You can add just one piece item if you want. You can remove them later or adjust the quantities if you change your mind. Products you've added to your shopping cart are saved there while you looking at more items. Your cart is even saved for next time if you log out or accidentally close your browser.

    * Edit you billing address.

    * Choose the payment method you prefer.

    * We will begin processing your order when payment is received. After we send out your order,We will email you the tracking number and tracking links to your registered email address.

 2.Is my payment to your site secure?

    All payments are done online through the 100% secured. Our site have created a secure transaction environment. The ordering system we used is the industry standard for encryption technology to protect your private information registered on our site.

 3.Why am I getting an error when I try to pay with my credit card?

    If you are trying to checkout using credit card as your payment method but receiving an error, please go back and place an order again, your previous orders without payment would be cancelled within 24 hours. Please check with your credit card company to verify that your card is in good standing if your three orders or more did not go through.

 4.Can I change or cancel my order after order has been placed?
 
    If you want to cancel or change order, then please contact with our customer service within 24 hours. We also cannot accept the cancellation after we have already shipped the items. You also need to change an incorrect order within 24 hours before it was shipped, so that we can cancel the incorrect order for you to place a new correct order.

 5.Do you accept international orders?

    We are professional in processing international business and have rich experience in doing this. Up to now, we accept orders from most of the world countries, If you not sure about the shipping destinations, please contact us and we will reply you timely.

 6.Is there any chance I can contact with your company through telephone?
 
    We are very sorry we do not serve you through telephone now. Our customer service serves all the clients through email in business days. Please Contact Us if you are not clearly about the FAQ, email our customer service. Thanks for your visiting, supporting and ordering and enjoy your shopping on our online store , Thank you!